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Your 123game account wallet connects directly to bKash and Bank Transfer, so moving money in or out starts from one place — the Banking section inside your account. Availability depends on your local law and eligible region.
Adding funds to your 123game account starts inside the Banking section, which you reach from the main account menu after logging in. We support bKash and Bank Transfer as the primary deposit routes for Bangladesh. Choose the method that matches how you hold funds — bKash works directly from your mobile wallet, while Bank Transfer suits those moving from a personal bank account. Once you confirm the amount on the payment screen, the transaction reference is stored in your account history.
Sign into your account and navigate to the Banking section from the main account menu.
Choose the deposit method that matches your wallet or bank account, then follow the on-screen fields.
Type in your deposit amount, review the details shown, and confirm the transaction on the payment screen.
Once processed, your balance updates in your account wallet. The transaction also appears in your account history.
Withdrawal requests are handled through the same Banking section where you deposit. We route payouts to bKash or Bank Transfer — the method you select must match a wallet or account you own, as third-party transfers are not accepted. Before submitting a withdrawal, check that your account details are complete and that any identity fields shown in your profile are filled in. The withdrawal screen will display any conditions attached to your current balance; read those before confirming.
Go to Banking in your account menu and select the withdrawal option.
Select bKash or Bank Transfer and enter the destination wallet number or account details you own.
Input the withdrawal amount and read any balance conditions displayed before confirming the request.
Note the transaction reference shown on the confirmation screen; use it if you follow up with support.
Your 123game account may require certain identity or wallet-ownership fields to be completed before deposits or withdrawals are processed. These requirements are shown directly inside your account area — what you see there is the current state of your profile, not a fixed universal list. We cannot publish a single document checklist because the fields shown depend on your account status and the method you are using. The most reliable approach is to open your profile settings and follow any prompts or outstanding items shown.
Open account settings and complete any fields or verification prompts shown there before attempting a deposit or withdrawal.
The fields shown at the time of your transaction are authoritative. Do not rely on external descriptions of what is required.
Where the system asks you to confirm that a bKash or Bank Transfer account is yours, follow only the steps displayed on that screen.
If a verification step is unclear, use the support contact route shown inside your account — not an external channel.
We have configured two payment rails for Bangladesh accounts: bKash and Bank Transfer. Both are available through the Banking section of your account. bKash is the mobile wallet route — fast to access from your phone and tied directly to your bKash number. Bank Transfer is for those who prefer moving funds from a personal bank account. Both methods are available for deposits and withdrawals, subject to the conditions shown in your account at the time of the transaction. No other payment methods are advertised or active on this platform for Bangladesh at this time.
Mobile wallet deposit and withdrawal route. Use your registered bKash number and follow the fields shown in the Banking section.
Bank-to-account route for deposits and withdrawals. Enter your bank account details as shown; must be an account in your own name.
Every deposit and withdrawal you complete generates a reference on both sides — one from bKash or your bank, and one from your 123game account history. Keeping these paired is the clearest way to resolve any discrepancy. Your account history screen shows each transaction with a status label and a reference ID. When you contact support about a specific payment, quoting both reference numbers shortens resolution time considerably. The records inside your account are the authoritative version of what your balance reflects — if your wallet shows a deduction but your account balance has not updated, the account history status label tells you the current processing stage.
Your bKash or bank transaction ID and the 123game account reference ID together confirm the same payment event. Note both at the time of the transaction.
The status shown against each entry — pending, processing, completed or declined — reflects the current stage. Do not retry a transaction that shows pending status.
Your account history inside Banking is the record of what your balance reflects. A wallet deduction without a balance update means the transaction is still in processing stage.
Keep your wallet confirmation screenshot and the reference number shown on the 123game confirmation screen until the balance update is visible in your account history.
Your banking activity on 123game is tied to a verified account and processed only through the methods configured in the Banking section. We do not process transactions through social media, chat apps or external agents. Any communication asking for your account password or wallet PIN outside the official login page is not from us. The wallet-ownership step — where we ask you to confirm that a bKash number or bank account belongs to you — is part of how we keep each account's banking self-contained. If you notice an unrecognised transaction in your account history, contact support immediately using the route shown in your account rather than any external contact you find elsewhere.
Always confirm you are on 123game before entering your credentials. Bookmarking the domain directly removes the risk of landing on a lookalike address.
The verification fields shown in your profile exist to confirm that deposits and withdrawals are requested by the account holder. Complete them as prompted to keep your banking active.
bKash and Bank Transfer details saved on your account must match accounts in your own name. We do not process payments to or from third-party wallets or bank accounts.
Report banking issues only through the support contact shown inside your 123game account. That is the one channel we monitor and can act on for your account.
Common questions about bKash deposits, Bank Transfer withdrawals, account verification and what to do when a transaction does not reflect immediately are covered below. Each answer reflects how our Banking section currently works for Bangladesh accounts.
Log into your account, open the Banking section and select bKash as the deposit method. Follow the fields shown on screen — enter the amount, confirm the transaction and wait for the balance to update in your account history before navigating away.
No. We only process withdrawals to a bKash number or bank account registered in your own name. Requests to a third-party wallet or account will not be processed. Update your payment details in the Banking section before submitting.
Check the status label in your account history first. If it shows pending or processing, wait for that stage to complete. If the status has not changed after a reasonable period, contact support through the route shown inside your account with both reference numbers ready.
Minimum and maximum amounts for Bank Transfer are shown on the deposit screen at the time you select that method. We do not publish fixed limits here as they may be subject to change; always confirm the figure shown in your account at the time of the transaction.
A withdrawal may pause if your account has outstanding verification fields. Open your profile settings and complete any prompts shown there. Once those fields are resolved, the withdrawal screen will allow you to resubmit or continue the existing request as directed.
We do not publish fixed processing timelines. The current stage of any deposit or withdrawal is shown as a status label in your account history. If a transaction remains in pending status longer than expected, reach out to support using the contact route inside your account.