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These Terms & Conditions set out the rules that apply when you use your 123game account — from placing a bet to moving funds through bKash or Bank Transfer. Access to any part of this platform depends on your local law and eligible region, and continuing to use the account means you accept what is written here.
These Terms & Conditions form the agreement between you and 123game whenever you access, browse or transact through the platform. They apply to every action tied to your account — logging in, placing a sports bet, opening a game room, or moving funds via bKash or Bank Transfer. If any part of these terms conflicts with a specific information or feature notice published on the platform, the more specific notice governs for that item alone; the rest of these terms continue to apply in full. You are responsible for keeping your login credentials private. 123game is not liable for account activity that results from credentials you shared, lost or failed to secure. Where your account requires identity verification, the steps and documents requested are shown inside the account area — follow those instructions exactly as displayed. Payment transactions processed through bKash or Bank Transfer are subject to the limits, verification steps and processing conditions visible in your account wallet at the time of the transaction. We do not guarantee identical conditions across all regions; availability depends on your local law and eligible region. Any change to these terms will be posted on this page, and continued use of the account after that posting means you accept the updated version.
Understanding what these Terms & Conditions actually govern helps you know where to look when a question comes up. The four areas below map out what falls inside the policy, what sits at its boundary, and what is handled separately.
Registration, login, session management and account suspension are fully governed by these terms. Any restriction placed on your account — temporary or permanent — will reference a specific clause from this document as the basis for that action.
Deposits and withdrawals processed through bKash or Bank Transfer fall inside these terms. The applicable limits, verification requirements and wallet rules are shown in your account at transaction time and form part of this agreement by reference.
Game rooms, sports markets, odds displays and editorial content on 123game are covered by these terms regarding permitted use. You may not copy, redistribute or commercially exploit any part of the platform content without written consent from us.
Studios such as Pragmatic Play, Microgaming and Habanero supply game content independently. Their individual game rules and mechanics are not governed by these Terms & Conditions; those rules are displayed inside each game before you start.
These Terms & Conditions are not just obligations — they also set out what you can do. Reviewing your transaction history is available inside your signed-in account at any time; the record shows each bKash or Bank Transfer movement with its date, amount and status as processed. If account details such as your registered name, mobile number or linked payment method need to be corrected, the steps to request a change are shown in the account settings area — follow the fields displayed there rather than contacting support first, as most updates are self-service. If you believe an entry in your transaction record is wrong, you can raise a formal question through the support channels listed on this page. We will review the flagged transaction against our records and respond through the same contact route you used. Closing your account is also your right; the process is visible in account settings, and any remaining wallet balance subject to completed verification will be handled according to the withdrawal rules shown at that stage.
Your full transaction history — including every bKash and Bank Transfer movement — is accessible in the signed-in account area. No support request is needed to view it.
Name, mobile number and linked payment method corrections can be requested through the account settings fields. Follow the instructions shown there; required verification documents are listed on the same screen.
If a specific transaction or account action seems incorrect under these terms, open a support ticket through the published contact route. Quote the transaction reference shown in your account history to speed up the review.
Account closure is a self-service option in account settings. Any verified wallet balance remaining at closure is processed under the withdrawal conditions displayed in your account at the time you submit the request.
If these Terms & Conditions raise a question you cannot resolve through the account area, the contact routes below are the published ways to reach us. Use the route that matches your question type — account-specific questions need your registered contact detail included so we can locate the right record.
Open the live chat widget shown on the platform to ask about a specific clause, a transaction condition or an account restriction. Have your account reference ready when you connect.
For written queries about these terms — including requests to correct account data or dispute a transaction record — email the support address published in the platform footer. Include your registered mobile number in the message.
The help centre inside your signed-in account covers the most common terms questions: transaction limits, account verification steps and how changes to this policy are communicated. Check there before opening a ticket.
These Terms & Conditions also describe our obligations to you — how we manage account data, handle cookies, store transaction records and communicate policy changes. This section summarises those commitments in plain terms.
We collect only the information needed to operate your wallet, verify transactions and respond to support requests. Data shared during bKash or Bank Transfer verification is held according to the retention rules stated in our Privacy Policy.
We use session cookies to keep you logged in and to remember wallet preferences between visits. You can manage cookie settings in your browser; disabling certain cookies may affect how account navigation behaves on your device.
When these Terms & Conditions are updated, the revised version is published on this page with the effective date noted at the top. We do not send individual notifications for minor clarifications, so checking this page periodically is your responsibility.
Requests to access, correct or remove personal data linked to your account should be directed to the email support route listed on this page. Include your account reference so we can locate the right record without delay.
The questions below cover what Bangladesh account holders most often ask about the 123game Terms & Conditions — from eligibility to data access to how changes are handled.
Access to 123game and acceptance of these terms depends on your local law and eligible region. If access is available in your region, these terms apply in full from the moment you log in or transact. Check your local regulations before using the account.
A bKash deposit is a transaction covered by these Terms & Conditions. The specific limits and verification steps for that transaction are shown in your account wallet at the time. Completing the deposit means you accept both the general terms and those specific wallet conditions.
Changes are published on this page with the updated effective date. Continued use of your account after a change is posted counts as acceptance. We recommend checking this page if you notice new conditions mentioned inside your account area.
Your transaction history is visible in the signed-in account area at any time. For a formal data access request covering stored personal information, contact us via the email route published in the platform footer and include your registered mobile number.
Studios such as Pragmatic Play, Microgaming, Habanero, Spadegaming and Bigtime Gaming supply game content governed by their own in-game rules, shown before each session starts. These Terms & Conditions cover your account and transactions, not the individual mechanics inside each game room.
Open a support ticket through live chat or email, quoting the transaction reference from your account history. We will check the record against our system and respond through the same channel. The dispute process is covered under these terms; no separate form is required.